Refund and Returns Policy
RESHIPMENT POLICY
Delivery services for reshipment shall be paid by the customer. There will be no reshipment on lost or delayed packages with the regular mail service for the reason that the customer has the opportunity to avail himself of express shipping with a tracking number. The choice for regular mail is at the buyer’s discretion and risk.
REFUND POLICY
No refund shall be allowed once package has been dispatched. In the event of a refund, money transfer charges shall be borne by the buyer.
We work for your convenience.
MONEY POLICY
Dmt Vape Official is a reliable pharmaceutical resource, and we are fully in control of the services that we provide.
Hence we DO guarantee the quality of products that we sell, and we DO guarantee the quality of the delivery services we use. Nevertheless, the pharmaceutical business is not without risks, and we try our utmost to protect our customers and their interests using all the possible means at our disposal.
Therefore, should you have used a trackable delivery service and received a package that does not match your order in any way, you can ask for a refund. We will refund you for all unopened packages. For details of this service, you will have to contact our customer service.